Responsible gambling

As part of our commitment to responsible gaming, we encourage all players to gamble safely and within their means.

Voluntary Self-Exclusion Program

If you or someone you know is struggling with problem gambling, please take advantage of our self-exclusion program. You can exclude yourself from Pure Casino Edmonton for a set period, and we will not allow you access to the gaming floor during this time.

Responsible Gambling Information

We are committed to providing responsible gambling information to all players. Our staff is trained to provide guidance on setting personal limits, taking breaks, and seeking help if needed.

Links to Support Organizations

If you or someone you know needs help with problem gambling, we encourage you to reach out to one of the following organizations:

• Alberta Health Services addiction helplines
• Canada-wide problem gambling hotlines

We also provide information on responsible gaming strategies, including deposit limits and time-outs. Please speak with our staff for more information.

Tools Available

To help players manage their gaming experience, we offer the following tools:

• Deposit limits: Set a limit on your deposits to ensure you don't exceed what you can afford.
• Time-out: Take a break from gaming to give yourself time to reflect on your behavior.
• Self-exclusion: Exclude yourself from our premises for a set period.

Staff Support

Our staff is committed to providing support and guidance to players who may be struggling with problem gambling. If you need help, please speak with any of our team members.

Remember, responsible gaming is everyone's responsibility. By working together, we can create a safe and enjoyable gaming environment for all.